In REALM
Inside every transaction: classifying documents, watching dates, prepping broker review, drafting client updates.
The whole team you would otherwise have to hire, working a single day, so nothing waits on you being free to get to it.
Before you're out of the driveway, EVE's briefing is on your phone. Three leads came in overnight, and she answered all three and booked one for Thursday. The Hendersons' inspection is due tomorrow; the reminder is already drafted. One past client has gone quiet for 41 days, so she suggests a note.
You're at a showing. A portal lead texts. EVE answers in nine seconds, qualifies them, and offers your Thursday slot. You find out at lunch that it is already booked.
A contract comes back signed. EVE reads it, files it, updates the compliance checklist, and moves the file to Under Contract. You didn't touch it.
On the drive home, EVE flags the one Realm at risk: the appraisal has not been ordered and closing is in twelve days. She has drafted the email to the lender. You tap send.
Chat, the briefing, the inline “Finish with EVE” button, and the banner on a transaction are not different assistants. They are views over one intelligence layer. What EVE learns in one place, she knows in all of them.
Inside every transaction: classifying documents, watching dates, prepping broker review, drafting client updates.
EVE X rides along in your CRM, inbox, and listing portals, matching the person on the page to someone you know.
A daily briefing that has already triaged your day: who's waiting, what's at risk, and the one or two moves worth making.
The same intelligence in the field: approvals, the briefing, and Ask EVE, wherever you are.
EVE watches the work, remembers the people, prepares the next move, and shows you exactly why, then waits for your call.
The deadline, the promise you made, the client still waiting, the relationship that has gone quiet, EVE catches each one before it costs you. She reads every conversation the way a sharp assistant would and surfaces what needs you today, because she is watching every file, not just the one open on your screen. Every flag comes with the evidence and why it matters.
The school district, the must-have, the timeline, the life event, the decision-shaping things a client mentions once that a CRM has no field for. EVE remembers them against the person, resolves every signal (a calendar attendee, an email, a phone number) to one contact, and hands it back the moment you need it, a year later if that is when it matters. You never re-ask what a client already told you.
The message you would have gotten to next week goes out today. EVE writes the email or text in your voice, grounded in the actual thread (what was said, what's outstanding, what you promised), not a generic template. Every draft runs a risk check first: anything touching an offer, price, contract, or legal question is flagged for you instead of sent. You read it, approve, and it goes out through the tools you already use.
“Start a purchase for 123 Main, buyers John and Sarah, $785,000, close in 30 days.” Spoken on your phone or typed at your desk, that one sentence becomes a real transaction: the checklist, the tasks, the key dates, the people on it. Leave something out and EVE asks, buyers, price, closing, then finishes the setup. Ten screens of data entry, gone. Tell her what changed later (“they accepted $770k, 21-day close”) and she updates the terms and offers the amendment.
Ask for any form by name, “write the purchase contract,” “start the listing agreement,” “draft the BINSR”, and EVE finds the right one in your library and fills it from the transaction's own facts: parties, address, price, dates, earnest money, financing. Every value cites where it came from. You review the draft, then it goes straight to signature. No re-typing the same names onto the same forms, and fewer transposed numbers on documents where mistakes are expensive.
Open any document in a Realm and EVE has already read it: a plain-language overview of what it is, who is on it, the dates and obligations that matter, and a check for the things that quietly go wrong, a blank signature line, a date that doesn't match the transaction, a name that isn't the buyer. Ask it anything about the document and get an answer grounded in the document's own text, not a guess.
EVE shows exactly why she is recommending something and cites where it came from: no source, no action. You choose whether she prepares or sends, and either way anything that calls for judgment — an offer, a price, a contract, a complaint — lands in a review queue you can approve, edit, or dismiss. Everything she does is written to an append-only log, so "what happened, when, and why" always has a straight answer.
You don't have to move into REALM to work with EVE. EVE X rides along in your browser while you work in your existing CRM and browse listing portals, reading the page, matching the person, and recommending the next move. Start there, and everything EVE learns comes with you when you upgrade.
Any tool can bolt a model onto a text box. What can't be copied is what EVE accumulates working for you: your relationships, your results, your market. A generic AI tool starts every conversation from zero; EVE starts from everything she has learned on your book.
EVE keeps a record of every follow-up she sends and every reply that comes back: the channel, the timing, how long the answer took. Once she has enough of your own send history, her drafts carry hints grounded in your results: which channel actually gets replies from your book, and when. And she shows you which closings her follow-ups touched, counted from your own record.
Facts a client mentioned, promises detected and kept, opportunities she spotted, relationships she is tracking, wins on the record, even what she has observed across your existing CRM through EVE X. All of it rolls up in one visible place, so you can see exactly what she knows.
Her client updates and briefings are grounded in live local figures computed from REALM's MLS feed (median days on market, active and pending counts, median prices by city and ZIP), each carrying the date it is from.
Miss a call and EVE can answer for you (opt-in), and she always introduces herself as your assistant. She helps the caller, proposes showing times from your real availability, and sends you the transcript with a callback task. And your buyers and sellers can ask her about their own transaction in their portal at 9pm, instead of calling you.
EVE appears inline, next to the work she's about. No wizards, no separate "AI mode," no bolt-on chatbot in the corner.
EVE ships in Suggest, where she prepares and you send. Switch to Guided and she drafts for your approval; switch to Autopilot and she replies on her own. In every mode she leaves the transaction itself alone, and offers, pricing, contracts, financing, legal questions, complaints and opt-outs always come back to you.
When confidence is low or signals conflict, EVE asks, defers, or escalates. She optimizes for trust, not for looking clever.
Reasoning is scoped and bounded. What EVE knows about one transaction never bleeds into another; only your own preferences travel with you.
EVE earns trust before she takes it. Start with everything on your desk for approval, and hand off more as she proves herself, per category, on your terms.
EVE surfaces what needs you and recommends the move. You do it. Nothing happens without you, the default for a new relationship with EVE.
EVE drafts the work (the follow-up, the update, the prepared task) and leaves it for your approval. One click sends. You stay in the loop on everything.
For the routine, proven moves, EVE acts on her own and tells you what she did. Sensitive topics always drop back to you. The hard ceiling never moves.